By adhering to our cancellation policy, you demonstrate your commitment to our salon and respect for our staff and other clients.

24-Hour Notice

If you need to cancel or reschedule your appointment, we kindly request that you provide us with at least a 24-hour notice.

If you booked online you can access your DIKIDI reservation and cancel it directly from there.

Additionally, you can always give us a call at +34 605 14 15 01.

Online Deposit Refund

To incentivize responsible planning, if you provide us with the required 24-hour notice, we'll be more than happy to refund your deposit promptly.

We believe in fairness and want to ensure that your commitment to our salon is rewarded.

No-Show Policy

In the event of a no-show, where you cancel within less than 24 hours of your appointment or fail to show up without prior notice, we regretfully inform you that the deposit will be non-refundable.

We kindly ask for your understanding as this policy allows us to accommodate other clients who may be waiting for an appointment slot and helps us maintain our schedule effectively.

Thank you for choosing our salon, we look forward to seeing you soon!

Lily Hair Stylist